Privacy
Policy.

When This Policy Applies

This Privacy Policy applies to personal information collected through Podstorify’s website, customer account area, checkout process, contact forms, custom product tools, uploaded artwork or files, order-related communications and customer support channels.

It does not apply to third-party websites, payment platforms, social-media services or other external services that may be linked from our website. Those services may have their own privacy policies and terms.

Information You Give Us

The information we collect depends on how you use Podstorify. You may provide personal information when you create an account, place an order, submit a custom enquiry, upload a design or contact our team.

How Your Details Support Your Order

Podstorify may use personal information for the following business and service purposes:

• To create and manage your customer account.
• To process, confirm and fulfil product orders.
• To prepare personalised products using your selected design details.
• To communicate with you about orders, payments, delivery or support.
• To respond to enquiries, custom-order requests and customer-service messages.
• To improve website functionality, product experience and customer support.
• To help protect our website, customers and business from misuse, fraud or security risks.
• To comply with applicable legal, accounting, tax or operational requirements.

Where we send marketing communications, we aim to provide a clear option to opt out or unsubscribe from future promotional messages.

When We May Share Information

We do not sell or rent your personal information. We may share limited information with trusted service providers where this is necessary to operate Podstorify and fulfil your request.

• Payment providers that help process payment transactions.
• Delivery, courier or logistics partners involved in shipping an order.
• Hosting, website, email and security providers that support our online services.
• Printing, production or fulfilment partners where needed to produce your order.
• Professional advisers, authorities or other parties where legally required or reasonably necessary to protect rights, security or property.

We aim to share only the information reasonably needed for the relevant service or legal purpose.

Payments & Transaction Processing

Payments may be handled through third-party payment providers. Podstorify does not intend to store full card numbers, card-security codes or other sensitive payment credentials on its own systems when those details are processed directly by a payment provider.

Payment providers may collect and process information in accordance with their own privacy policies, security practices and terms.

How Cookies Help The Website Work

Cookies are small data files that may be placed on your device when you visit a website. Podstorify may use cookies and similar technologies to help our website function properly and to understand how visitors use it.

• Essential cookies that support login, cart, checkout and site security.
• Preference cookies that remember selected options or site settings.
• Analytics cookies, where enabled, to help understand website performance and visitor behaviour.
• Marketing or advertising cookies, where enabled through approved advertising platforms.

You can usually manage or delete cookies through your browser settings. Disabling some cookies may affect certain website features, including cart, login, product customisation or checkout functionality.

How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, order fulfilment, record-keeping, dispute handling, security and legal or accounting requirements.

The retention period can vary depending on the type of information, the nature of your relationship with Podstorify and applicable obligations.

How We Protect Information

We use reasonable administrative, technical and organisational measures designed to help protect personal information from unauthorised access, misuse, alteration, loss or disclosure.

No website, email system, payment network or online transmission method can be guaranteed to be completely secure. Please use strong passwords, protect your account access and contact us promptly if you believe your account or personal information may have been compromised.

Your Information. Your Choices.

Depending on the circumstances and applicable law, you may contact us to request access to, correction of or deletion of personal information we hold about you. You may also ask questions about how your details are used.

• Update account information through your My Account page where available.
• Contact us to request correction of inaccurate personal details.
• Ask us about personal information connected to your customer account or enquiry.
• Request deletion where this is possible and not restricted by legal, accounting, fraud-prevention or order-related obligations.
• Unsubscribe from promotional communications using the unsubscribe option or by contacting us.

To protect customers, we may ask for reasonable information to verify your identity before completing certain privacy-related requests.

Use By Minors

Podstorify is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement. Where a minor wishes to use our services, a parent or legal guardian should supervise the order, account and payment process.

Please contact us if you believe that a child has provided personal information to Podstorify without appropriate consent or supervision.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, products, operational practices, third-party tools or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically, especially before submitting a new order, account request or customisation enquiry.